Cookie Policy

Whitemills Wake & Aqua Park LTD Privacy Policy

 (“we/us/our”) are committed to protecting the integrity and security of your data and personal information. Through the use of appropriate policies and procedures, we, as Data Controller, seek to ensure that our use of your data shall comply with the Data Protection Act 2018 and other UK and EU regulations, such as the GDPR. We are registered as a Data Controller with the Information Commissioner’s Office, registration number Z8722213.

Conditions of use

Unless stated otherwise, this, our current Data Protection & Privacy Policy applies to all information that we gather, store and use. By using this site or agreeing to our Terms, you consent to the collection, processing, storage and use of any of your personal information as set out above.

What is personal data

The Data Protection Act 2018, Personal Data defines it as data that relates to a living individual who can be identified:

From that data, or

From that data and other information which is in the possession of, or likely to come into the possession of, the data controller, and includes any expression of opinion about the individual, and any indication of the intentions of the data controller or any other person in respect of the individual

How do we gather and use personal data?

We will collect personal data when you register with us or participate as a member on the site. Wherever possible, personal data will not be obtained, held, used or disclosed unless the individual has given their positive consent, usually via the use of relevant tick boxes. The data will be kept as long as necessary.

Why do we collect personal data?

Our legal basis for processing data is your consent. We collect and process personal data for the following reasons: Research, Analysis, Client Reporting, provision of Discounts, Savings or other scheme Benefits, Accounting and Advisory Services. We shall not pass your data to other organisations without your express consent, except for the purpose of providing these services. Some of the optional information we take is for internal research purposes, to help us improve our product and the customer experience.

The collection of your data is necessary to create any of your memberships with us. All personal data which is used to create these memberships would have been initially supplied by you.

Cookie policy

A cookie is a small piece of data that websites collect from visits and that can identify a web-enabled user device such as a computer, laptop, PDA, mobile, smartphone or tablet. Cookies never contain Personal Information but are useful for reporting on the number of visits to the site and its various pages and for presenting the right sort of information to the right visitors. For more on cookies see www.allaboutcookies.org.

How do we use cookies?

We will only use cookies which are necessary for the provision of information and services on our site, and where we have received your permission. The transfer of cookies to third parties or their access to information on our cookies is not allowed.

We use the following types of cookies:

‘Persistent Cookies‘ tend to stay on your device for a period of time and can be:

stored on your device after you successfully login to the Website and expire after 60 days. This cookie is used to provide site branding and other Website customisations based on your organisation’s requirements.

stored on your device if you choose to have the Website remember your username. You can choose this option by selecting the tick box on the member sign-in page. By selecting the tick box, you consent to us storing and reading this cookie.

‘Session cookies‘ are essential for the operation of the site, but remain active only until you log out of the Website or the cookie expires due to a period of inactivity.

Third Party Cookies are certain pages or area of content on the site, e.g. third party videos, may include cookies. These are usually required to track and record traffic to and from the site. We have no control over these cookies and you should read the third party’s own website for information about them.

Will my information be shared with other third parties?

We will never sell, rent or trade your personal information to third parties. However, in order to operate the site, or provide some of the services, discounts, savings or benefits that you require, we may need to supply selected third parties e.g. a restaurant, with your Personal Information, but it will only be for the stated purpose and no other. Please be aware that with some providers on the site, you will need to provide them with your Personal Information. Such data will be subject to the Privacy Policies of the relevant third party which you should read and consider carefully before submitting any information.

Disclosure of data

Our policy of not disclosing your personal information will apply except in those circumstances specified by relevant law, primarily:

To safeguard national security

The prevention or detection of crime including the apprehension or prosecution of offenders

Discharge of regulatory functions (includes health, safety and welfare of persons at work);

To prevent serious harm to a third party

To protect the vital interests of the individual, primarily life and death situations

Assist in the assessment or collection of tax duty.

Using your personal information

From time to time we may wish to contact you by either email or phone, to find out your opinion of our services and with offers that might be of interest to you and service updates. We may send you specific discounts within your area, should you supply us with your postcode.

You may at any time update your preferences for receiving information such as this, via the My Account section of the website or by writing to info@whitemillswake.co.uk and we will amend our records accordingly.

Your Information and Rights

You have the right to request a copy of the personal data that we hold about you, known as a Subject Access Request (SAR). You may also add, amend or delete information as appropriate. You may make a SAR by emailing info@whitemillswake.co.uk with two forms of ID.

You can object to the processing of your personal information, request the restriction of processing of your personal information or request portability of your personal information. You may also withdraw your consent at any time without affecting the lawfulness of processing based on the consent before its withdrawal. You have the right to complain to the Information Commissioner’s Office (ICO) about our collection and use of your personal information.

Security

The security of your data is very important to us and we seek to protect it from wrongful loss, misuse, alteration or destruction. Our security controls and processes are reviewed regularly to ensure that they are in line with changes in the law and technology.

Changes to this policy

We reserve the right to change this Data Protection & Privacy Policy at any time. For this reason, we suggest that you occasionally check this Policy for any such changes.

Please contact us on for more information.

The Promoter: Whitemills Wake & Aqua Park limited

Unauthorised copying of this document in whole or in part will constitute an infringement of copyright.